Session Title: VOICE - THE MISSING LINK?
(on the ground) Presenter: Michael Coghlan


Session Abstract:

The majority of Internet communications between student and teacher in online educational interactions is still based predominantly on asynchronous written text, with email absorbing the lion's share of that communication. While there are technical difficulties facing those who might wish to explore more dynamic forms of Information and Communications Technologies (ICTs), there are also significant pedagogical barriers preventing teaching staff adopting these tools as part of their core teaching repertoire or practice. This paper and accompanying presentation will demonstrate how the use of online voice technologies can improve the delivery of both campus based and distance learning programs, and pose some suggestions as to what methodological approaches can maximise their effectiveness.

Session Time (Hawaii: 1.30 pm - 2.30 pm) Wednesday, June 25, 2003

Taiwan:          7.30 am – 8.30 am (Thursday)
Valencia:        1.30 am – 2.30 am (Thursday)
NY:                 7.30 pm – 8.30 pm
Chicago:         6.30 pm – 7.30 pm


Timetable

1.30 – 1.35 Introduction (Michael Coghlan)

1.35 – 1.45 Aiden Yeh: Voice Events with Students

1)     report on Interview with Michael Coghlan about Music and Songwriting
2) report on Lecture and Q and A session with Arnold Muhren on Total Physical Response (TPR)

(see http://www.geocities.com/aidenyeh/michaelc/edmedia/index.htm)


1.45 – 1.55 Dafne Gonzalez: Voice Events in Teacher Training

1.55 – 2.05 Jonathan Finkelstein: The LearningTimes Network - Supporting Informal Learning

2.05 – 2.15 Andy Pincon: Using Voice to Bridge the Digital Divide

2.15 - 2.25 Discussion

2.25 – 2.30  Conclusion


REMOTE PRESENTERS:

Aiden Yeh

Aiden received her MSc Degree in English Language Teaching Management from the University of Surrey and TESOL (Teaching English as a Second of Other Lanaguage) Certificate from the University of Leicester. She is now teaching at  National Kaohsiung First University of Science and Technology, Taiwan. She is very much interested in the use of technology in EFL (English as a Foreign Language) classrooms (CALL or Non-CALL class) and how it affects both teaching and learning. She is also a member of the Webheads, an online community of language teachers and practitioners, and a PhD student at the Uni. of Birmingham. Her research interests are English Language Teaching Management, teacher education, welfare and professional development.

Dafne Gonzalez

Dafne Gonzalez has been an English language teacher for 30 years, in Caracas, Venezuela (having worked in all levels of the educational system). She has taught methodology courses in a MSc in an Applied Linguistics Program at Universidad Simon Bolivar, where she is an Associate Professor. She has been involved in online teaching since 2002 when she joined Webheads in Action. Dafne has published articles in different international journals, and has presented at TESOL conferences, and at online and f2f e-learning events. As an active member of Webheads in Action, she is interested in the use of synchronous web tools for LL and teacher development. Dafne earned a B.A. in Modern Languages, and a MSc in Applied Linguistics. Currently, she is working on her doctoral dissertation on ESP e-course design and evaluation at Universidad de Valencia, in Spain. She is a member of TESOL Technology Advisory Committee, and member of the Editorial Board of the Online ESL Mini Conference Newsletter. <http://www.eslminiconf.net/edboard.html>

Jonathan Finkelstein

Jonathan Finkelstein is a passionate educator, a creative technologist and an accomplished producer. He is focused on creating and deploying engaging, web-based and web-enhanced human environments, programs and curricula that foster learning, collaboration and community

Over the last several years, he has worked with numerous leading educational, corporate, and publishing organizations to build learning programs and communities online, including: Columbia University, the New York City Board of Education, New Visions for Public Schools, Harvard, Princeton, CalState University, Lehigh, Houghton Mifflin, NASA, MetLife, and The Princeton Review.

Most recently, Jonathan has acted as the Executive Producer and Director for two unique, interactive and standards-based K-12 humanities curricula. Working closely with Columbia Teacher's College and the Academy of American Poets, he helped create Poetry Live. Jonathan also built a coalition of renowned museums to design and deliver HistoryQuest.US, a program in which students become experts on local historical objects, and then teach remote peers in online virtual classrooms. Jonathan is also the co-creator LearningTimes.

Andy Pincon

Andrew Pincon is Chairman of the Inner City Computing Society a technology infrastructure provisioning, non-profit, providing design/build, turn-key infrastructure services to US Computer Training Centers (CTC) and the Chairman of the Digital Workforce Education Society. Mr. Pincon is also President and CEO of Alado Development, Ltd, a consulting engineering practice, with clients like the US Small Business Administration, The IL Department of Commerce and Community Affairs, OSHA, US Postal Service, Compaq Computer Corp. and Qwest Telecommunications. He is a member of Illinois Governor's Small Business Task Force and the Illinois eGovernment Working Group and on a number of other Chicago and Illinois technology committees. Mr. Pincon has over 30 years of international engineering and business experience.


Recommended Tools for Online Voice Interactions

Relevant Websites

Staff and students from Athabasca University (Canada) have been evaluating collaborative web based tools and their progress reports can be seen at http://cde.athabascau.ca/softeval/. Click on audio for reports on web-conferencing tools.

This evaluation summary was last updated in December, 2001.

PRODUCT

Groove

ICQ

Net
Meeting

PalTalk

Roger Wilco

Talk City

Yahoo
Messenger

SOUND QUALITY

The first section compares each tool to that experienced on an excellent telephone connection with an average quality telephone, where 3-stars is exactly like a telephone call, 0 is useless as a voice communication tool, and 4 or 5 ranks higher than a telephone call. These ratings are based on subjective assessments by MDE users, and have no foundation in empirical research.

Clarity

****

***

***

***

**

?

***

Articulation

***

**

**

**

*

?

***

Lag

**

*

**

**

**

?

**

Delay

*

*

**

**

**

?

**

FEATURES

This section indicates whether or not the software has a particular feature.

File-sharing

Yes

Yes

Yes

Yes

No

No

Yes

Educational Tools

Yes

No

Yes

No

No

Yes

No

Conferencing
(>2 persons)

Yes

No

Yes

Yes

Yes

Yes

Yes

Integration

No

Yes

Limited

Yes

No

No

Limited

Installation

No

Yes

No

Yes

Yes

No

No

Cross-Platform

?

?

?

No

?

?

Yes

OTHER CONCERNS

The following section provides ratings in which 1-star is poor and 5 is excellent. These ratings are based on subjective assessments by MDE users, and have no foundation in empirical research.

Intuitivity

*

**

*

**

*

*

**

Stability of Service

**

**

*

***

***

0

**

Competence

**

**

*

**

*

0

**

PRODUCT

Groove

ICQ

Net
Meeting

PalTalk

Roger Wilco

Talk City

Yahoo
Messenger

SIMILAR TOOLS

Click on the Tools title to go to the software website for download. The downloading, installing, and subscription process of some of these tools are challenging.

CentraNow

Voice conferencing, collaboration, and polling tool for up to 500 users that is free to load and test for a short trial period. After which the cost is approximately $35,000 per year for a group of users. It does allow free e-meetings for up to 9 participants.

Conversay

Voice-activated web surfing tool - not IP Audio: shows promise for enabling disabled access to CMC and other web-based DE curriculum.

MediaRing

PC to PC calls, PC-to-Phone, and voice messaging capabilities. Fee for use for PC to telephone calls: e.g. 5 cents per minute to China from North America.

TeamSpace

Several products appear to exist by this name. Flypaper Teamspace's web site offers integrated collaborative tools including audio "for as little as $10,000 for an annual hosted service supporting up to 20 active users."

VoiceNet

Internet Telephone Network for as low as 5 cents per minute for U.S. calls. This appears to be primarily an internet-to-telephone integration technology.

LearningTimes <http://www.learningtimes.org>

LearningTimes is an open community for education-minded people. It houses a range of tools for free use to educators:

  • Wimba Voice Direct (for live, synchronous voice chat)
  • Wimba Voice Boards (for asynchronous, voice based discussions)
  • Wimba Voice Mail
  • Elluminate virtual classroom

Membership of LearningTimes is free and quick. Go to http://www.learningtimes.org , and select register.

Once inside LearningTimes if you would like to subscribe to an email discussion list on the use of voice online hit the Listservs button and join up.

Australian Flexible Learning Leaders Program

My attendance and presentation at this conference is part of a study program sponsored by the Australian Flexible Learning Framework.

Synchronous  V Asynchronous

Example 1)

"We've been running successful web-based graduate-level public health programs since 1997. We do use some limited synchronous instruction in almost every course and find that students find it both beneficial and enjoyable. In fact, when we don't include it, there are normally complaints."

Kathy Gresh (Instructional Designer, Johns Hopkins School of Public
Health, Distance Education Division)

Example 2)

Case Study: Impact of ADDING a Synchronous technology

from Roger Hanley, The Alberta Distance Learning Center (http://www.adlc.ca/home/)

 
Asynchronous  
Synchronous
Subject
Completion Rate
Completion Rate
Chemistry 30 
42
87.5
Math 31 
48
85
Physics 30 
41
94
Applied Math 30
57
87.5

(see http://michaelcoghlan.net/fll/synch_asynch.htm for more on this issue)



Michael Coghlan
June 25th, 2003
michaelc@chariot.net.au